Andrew Coburn is
studying bioengineering at the University of Illinois at
Chicago with the dream of one day designing tissue to replace
ruined ligaments. He already has a very marketable skill,
however: taking notes.
Coburn, a senior from Lombard, earned $2,000 last semester
for posting the notes from his psychology class on a Web site.
He was the top note-taker for Study24-7.com, a company that
pays Coburn according to how many people look at his site. For
that diligence, Study24-7 rewarded Coburn and his wife with an
8-day trip to Hawaii.
"Every single day,"
Coburn said wistfully, "my wife and I think about that trip.
Every single day."
University and college administrators have been thinking a
lot about Coburn and thousands like him who, with a few
keystrokes, are becoming a controversial influence in higher
education. Sprouting across the country in the last two years,
e-businesses that pay college students for their notes are
generating serious concern as well as praise.
Critics say the enterprises corrupt classroom learning and
violate professors' intellectual-property rights. Supporters
say the sites help students learn, create a healthy exchange
of knowledge and have almost no effect on class attendance.
"The key is that commercial enterprises are intruding into
the world of the classroom," said Mathieu Deflem, assistant
professor of sociology at Purdue University in West Lafayette,
Ind., a leading critic of the note-taking e-businesses.
"The relationship in the classroom is very sensitive," said
Deflem, who created a Web site last fall that serves as a
clearinghouse of the commercial services
(http://www.sla.purdue.edu/people/soc/mdeflem/). "It is upheld
only with respect and dignity. Students and teachers should be
left alone with that."
Added Jonathan R. Alger, counsel for the American
Association of University Professors, in Washington, D.C.: "I
don't feel that the thing is inherently evil, but the lesson
that it sends to students is that even the classroom
experience is up for sale. Everything has a price."
Companies providing notes on the Web contend that the
service is a supplement--not a substitute--for class.
Furthermore, they say that professors typically encourage
students to compare notes with classmates and that notes on
the Internet are the evolution of a service that has been on
campuses for decades.
"Students make the decision to skip classes for a number of
reasons," said Janet Cardinell, director of campus relations
for Versity.com, which calls itself the fastest-growing
"academic community." She conceded, however, that her company
and others like it may provide a reason.
StudentU.com President Oran Wolf, who made his national
launch in fall 1999, said he had "a handful of professors
calling and expressing their displeasure." This semester, he
said, "we haven't had any."
Wolf added that professors who might check attendance after
a paid note-taker arrived in their class would find little if
any difference.
"Students know better than to use it as a substitute," he
said.
Coburn and other note-takers interviewed agreed. He said
blaming him for students missing class is similar to a killer
blaming violent, graphic music for a murderous rampage.
"We're all adults here," he said. "You go to college. I'm
not responsible for you. You're responsible for yourself.
You're in control of yourself."
Although it is unclear exactly how many note-selling
e-businesses exist--Deflem has counted 13--the three major
players say that they each have student note-takers on more
than 100 campuses. The three, which make their money from ads
on the Web site, also claim to have note-takers in thousands
of classrooms.
Illinois schools are well covered. Versity.com, which says
it has note-takers in nearly 7,000 classrooms on 147 campuses,
is at Eastern Illinois, Illinois State, Southern Illinois in
Carbondale, the University of Illinois at Chicago and
Urbana-Champaign and Western Illinois.
StudentU.com, which says it has 121 campuses covered, has
note-takers at DePaul University, Illinois State, Northern
Illinois, Southern Illinois and both major campuses of the
University of Illinois.
Study24-7.com, Coburn's employers, says it works on 300
campuses throughout North America and Europe, including the
University of Illinois' campuses, the Illinois Institute of
Technology, SIU, EIU, WIU, NIU, DePaul, Illinois State,
Bradley, Chicago State and Loyola.
As the companies spread faster than dirty laundry on a dorm
room floor, professors and university administrators are
debating the trend.
"Students have many ways of learning," said Michael
Cummings, an associate professor of genetics at UIC who
lectures for Coburn's educational and financial benefit. "If
this is another way that they can use to learn the material,
then I'm all for it."
Coburn informed Cummings at the semester's first class that
he planned to take notes for pay. Cummings allowed it. Since
then, Cummings reported, about four students have told him
Coburn's notes have been very helpful, and attendance for the
class has remained steady at about 200 students.
Cummings and other professors did warn that students who
depend solely on the notes from a Web site are "running the
risk" of assuming the notes are accurate and complete. Also,
Cummings said, students who cut class miss valuable
interaction between the professor and students.
"Part of the challenge of learning and being a good student
is knowing how to take good notes," Cummings said, repeating
the sentiments of many professors. "That's a required skill,
and I don't want to do anything to stop the students from
acquiring that skill."
Cummings is in a slightly different position from other
professors when it comes to potential intellectual-property
infringement. He wrote the textbook he uses in the genetics
class, leaving him unconcerned about losing compensation.
For other professors, though, the issue is acute,
particularly when it comes to any inaccuracies in the notes.
E-businesses tell note-takers to paraphrase notes, and the
companies are quick to point out that the notes are one
student's impressions of a class--all as disclaimers against
intellectual-property infringement.
"I don't see anything positive in this," said Daniel
Sutherland, a philosophy professor at UIC whose lectures are
being chronicled by a student working for Versity.com.
Sutherland called the note-takers "carpetbaggers."
"I look at this," Sutherland said, while reviewing the
student's notes, which he said included a handful of glaring
errors, "and they're misrepresenting my words. I'm
embarrassed. I don't want to have anything to do with it.
"If you're a good student, this would be a waste of time.
Your time would be better spent playing Nintendo."
Many universities, including the University of Illinois,
DePaul, the University of Chicago, Northwestern and Loyola,
have no specific policy on selling notes on the Web, and no
universities have filed a lawsuit against an e-business for
the practice.
In September, however, the University of California at Los
Angeles sent a letter demanding that Versity.com drop UCLA
courses from its offerings. The letter stated that "commercial
use of class notes or recordings constitutes an unauthorized
commercial activity in violation of the UCLA Regulations on
Activities, Registered Organizations and Use of Properties."
Versity.com left UCLA.
The University of Minnesota's faculty senate declared Feb.
24 that the selling of notes for commercial purposes violates
that school's student conduct code.
The next day, Yale University took it a step further,
demanding in a letter hinting at litigation that Versity.com
stop posting Yale notes on the Web "or we will take further
action." Versity.com dropped Yale the same day.
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